Return and Refund Policy

Return and Refund Policy

 

Key Information:

  • Return Period: 30 days from delivery date

  • Restocking Fee: None

  • Refund Period: Within 7 days

  • Shipping Costs for Returns: To be paid by the customer

  • Exchanges Accepted

This policy is subject to our Terms of Service.

 

Return Period

 

You have 30 days from the delivery date to return your items for any reason. Returns will not be accepted if more than 30 days have passed since the delivery date.

 

Return Process

 

To begin the return process, please contact us first at [Your contact email]. We will then send you more detailed instructions. Please ensure that items you wish to return are unused, in their original packaging, and have all tags attached.

Afterward, carefully pack the items and send them to us using a reliable courier. Please note that you are responsible for covering the return shipping costs.

 

Refunds

 

Once we receive and inspect your returned package, we will process your refund to the original payment method you used for the order. This process can take up to 7 days. We do not charge any restocking fees.

 

Exchanges

 

Changed your mind and would like a different item? No problem! Simply contact us at [Your contact email] with the details of your desired exchange, and we will guide you through the process. You are eligible to exchange an item within 30 days of receiving it, as long as it is in a like-new condition.

 

Order Cancellations

 

If you need to cancel your order, please contact us as soon as possible via email at [Your contact email]. However, once an order has been processed or shipped, we are unable to cancel or modify it. In such cases, you will need to follow our return process once the item is delivered.

 

Damaged or Incorrect Items

 

In the rare event that you receive an item that is damaged or not what you ordered, we sincerely apologize for any inconvenience this may cause. If you notice an issue, please immediately take clear photos of the item and any packaging damage, and send them to us at [Your contact email]. We will thoroughly review your case and ensure you receive the correct item or a replacement as quickly as possible.

If you have any questions or concerns, we'll be more than happy to assist!

Customer Service Hours:

  • Monday to Friday: 9:00 - 17:00

Contact Information:

  • Email: [Your contact email]

  • Contact Form: [Link to your contact form]

Business Information:

  • Mens Outfit is operated by [Your company name], a company registered in [Your country/state].

  • Company Number: [Your company number]

  • Address: [Your business address]